We're committed to providing the highest level of security and privacy.

Privacy Policy

Our relationships are confidential.

Kailua Mortgage LLC recognizes and respects the privacy expectations of our clients. As a result, nonpublic personal information of our customers and former customers and their relationships with Kailua Mortgage LLC are strictly confidential. This applies to all current and former customers with relationships with our mortgage brokerage.

Nonpublic personal information.

Nonpublic personal information means information about our customers that we collect in connection with providing a financial product or service. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

Information that we collect.

Kailua Mortgage LLC collects nonpublic personal information about consumers from the following sources:

• Information we receive from consumers on applications or other forms;
• Information about client transactions with us; and
• Information we receive from consumer credit reporting agencies.

How we use that information.

Kailua Mortgage LLC limits the use and collection of information about our clients to that which is necessary to administer our business, provide world-class service, and offer opportunities that we think will be of interest to you, our clients.

Our disclosure practices.

Kailua Mortgage LLC shares transaction and experience information about our clients with our affiliates.

In addition, when processing clients’ mortgage transactions, information is provided to unaffiliated third parties as necessary to effect, administer, or secure a transaction requested or authorized by that customer, or in connection with processing a financial product or service that the client has requested or authorized.

We may also disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may also disclose nonpublic personal information about you to nonaffiliated third parties as required or permitted by law.

Vendor contracts.

When Kailua Mortgage LLC conducts business with unaffiliated third parties, we require those vendors and suppliers maintain similar standards of conduct regarding the privacy of personal customer information provided to them. Those third parties adhere to privacy principles similar to those of Kailua Mortgage LLC for keeping this information confidential.

Protection of your nonpersonal public information.

Kailua Mortgage LLC restricts access to nonpublic personal information about our customers to those employees who need to know that information to provide products or services to those customers. All personnel are educated so they understand the importance of confidentiality and client privacy. Kailua Mortgage LLC will maintain physical, electronic, and procedural safeguards that comply with federal security standards to protect our clients’ nonpublic personal information.

Our commitment to you.

Because information is a vital part of our business, it is important our clients know what will happen to any nonpublic personal information you give us. Our goal is to protect your information on the internet, in our offices and on the phone. An important part of that commitment to providing meaningful consumer privacy protection is ensuring that clients understand our company’s privacy guidelines. Therefore, we make our guidelines publicly available to help maintain customer trust and confidence.

Kailua Mortgage LLC is committed to providing the highest level of security and privacy regarding the collection and use of our customer’s nonpublic personal information. The confidentiality and protection of client information is one of our fundamental responsibilities. And while information is critical to providing world-class service, we recognize that one of our most important assets is our clients’ trust. Thus, the safekeeping of client information is a priority.

If you have additional questions regarding the privacy of your personal information, please contact us.

Contacting Us by Email info@kailuamortgage.com

We read every message that comes to us, and try to respond within 1 business day of its receipt. We never sell or give out email addresses to anyone. We save email messages and email addresses as required or permitted by law. We may also send out occasional email notices about helpful new features on this website, but the recipient can always choose not to receive these notices.